How do I change my mobile phone number?
Answer
In order to better solve your binding problem, please upgrade SnackVideo to the latest version. Then follow these steps:
If your cell phone number can be used normally and you can successfully receive the verification code, you can change the bound cell phone number in the app by the following steps:1. Click on "profile Page"；2. Click the "Settings" button at the top of the screen；3. Click "Change"；4.After passing the verification, you can directly enter the new mobile phone number.If your verification fails, please follow the system prompts. If you encounter any problems during this process, please send us a screenshot of the interface where you encountered the problem. Once we receive the information, we will solve the problem for you as soon as possible!
Note: According to SnackVideo's platform rules, a cell phone number can only be bound to one SnackVideo account. If your new cell phone number is already bound to another SnackVideo account, the switch will not be successful. You will need to cancel the SnackVideo account to which the phone number is bound and release the phone number.
If you want to cancel your account quickly, you can log in to your account and contact us through help centre and send a message: "If the verification information of the cell phone complaint is approved, I confirm the consequences of the cancellation and request to cancel this account immediately due to the need to change the binding".
