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Hoje o Pikeno e o @pedroandradepoint foram conhecer o famoso Méqui 1000 em São Paulo e uma coisa chamou muita atenção: não existe mais atendente pra tirar pedido, tudo funciona nos totens e na tecnologia. A experiência é rápida, prática e mostra como o mercado está mudando cada vez mais. Mas no meio de tanta automação, uma coisa continua fazendo diferença: o atendimento humano e a experiência que o cliente sente no ambiente. A gente saiu de lá com vários insights e ideias pra continuar evoluin
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